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Frequently Asked Questions

What is the activity of the "El-Med" company?
The company fulfills an important mission as an intermediary, ensuring the connection between patients and the most elite specialists working in prestigious clinics in Turkey. Our goal is to guarantee that every patient receives the most suitable and effective treatment.
We strive to provide the best medical care and satisfaction for every patient. Our mission is to help people regain their health and improve their quality of life.

Why should I use the services of "El-Med"?
Can't I directly contact the hospitals you work with?

Of course, you can choose another way of treatment, but by using our services, you will have an advantage in document processing and benefit from preferential prices at the hospitals. By using the services of "El-Med", you gain direct access to the best specialists, exceptional service, and impeccable organization at an affordable price.


With us, you benefit from the following advantages:

- Access to the best specialists: We connect you with highly qualified professionals in the most renowned clinics in Turkey, ensuring the most appropriate treatment for your case.

- High-quality medical care: We offer you a choice of clinics with high medical care standards accredited by globally recognized quality organizations.

- Streamlined process: We handle the organization of your trip, translation, and documentation, freeing you from administrative tasks and allowing you to focus on your health.

- Modern equipment and innovative technologies: The clinics we partner with are equipped with state-of-the-art diagnostic and therapeutic devices, ensuring the highest quality of medical services.

- Assistance with overseas treatment: We provide support throughout the entire treatment process, ensuring your peace of mind and comfort at all times.

By choosing "El-Med", you receive personalized medical care and professional assistance, helping you get the optimal treatment you deserve.

What documents are needed to undergo treatment abroad?
The main documents required are - your latest discharge summary from your treatment; all the imaging diagnostics done, and all the recent tests. They need to be translated into English. You can send us your medical documentation for review so that we can separate the documents for your file. /Not all documents need translation/. If necessary, we work with translators specializing in medical subjects and can assist you.


What is required for me to depart?To arrange your departure, you need to receive a response from the hospital and agree to the proposed price offer. Also, you must have an international passport for both yourself and your companion, and have a pre-scheduled appointment at the clinic.

What happens after I complete the treatment and return to Bulgaria?After completing the treatment abroad and returning to Bulgaria, we continue to stay in touch with you and monitor your health status. For some of the more serious interventions, we schedule follow-up exams in Turkey. You also have the option to have these follow-up exams in Bulgaria, which are carried out by our Bulgarian partners - established specialists in major public and private clinics and medical centers, ensuring the long-term results of your treatment.

Will I have a translator provided during my stay?
You can rest assured that you will have a translator available at the hospital to help you communicate with the medical staff in your language. However, it's recommended to have a close person accompany you throughout your hospital stay. This can be a family member or a friend. The presence of a close companion is crucial as they will offer you support and provide additional comfort during your time at the hospital. You don't need to worry about extra expenses, as the hospitals have contracts with major hotel chains and offer preferential accommodation rates, and while in the hospital, there's no additional charge for a companion.

Are tests performed at the hospital upon admission?
Yes, a day before the procedure, all the necessary medical examinations are carried out, which are then handed over to you to keep. If necessary, the hospitals are equipped with state-of-the-art medical equipment. Imaging diagnostics are also conducted - X-ray, panoramic image, ultrasonography, endoscopy, CT scanning, bone density scanning, and more.

Is my personal data protected?
The security of your personal information is our top priority, and we adhere to all security standards to protect it.

What is the difference in price compared to other countries in Europe?
The cost of a complete package, which includes medical procedures, hospitalization, consultations, tests, medications, transport, and accommodation, is between 30-50% lower compared to the expenses for the procedure alone in Europe. We offer you the opportunity to save substantially without compromising the quality of care and treatment you receive.


What are the reasons for the significant price differences?
Turkey's economy offers exceptionally favorable conditions compared to America and Europe. The differences in wages and expenses allow us to offer you the best treatment at extremely affordable prices. We are proud to provide you with high-quality medical care at more accessible prices, tailored to your needs and budget.

What are the advantages and benefits of choosing Turkey for treatment?
Turkey is a global leader in medicine and is widely recognized for its innovations and scientific discoveries. The doctors are internationally respected and are considered leaders in global medicine. Because of this, patients from around the world choose Turkey as their preferred treatment destination, as it offers the highest quality of medical care, comparable to Western standards, but at a more affordable price.

How many days before the procedure should I arrive in Turkey?
It is recommended to arrive in Turkey a day before the procedure, to allow ample time for preliminary examinations and preparation. However, the exact period can vary depending on the type of procedure and the recommendations of the medical team. Our specialists will provide specific guidance and work with you to determine the most suitable time to arrive in Turkey.

How many days after the treatment do I need to stay?
The duration of the stay after the treatment depends on the type and complexity of the procedure, as well as the individual needs and condition of the patient. The medical team will provide you with specific information and recommendations regarding the necessary recovery and observation period. However, patients typically have the opportunity to stay as many days as needed to stabilize their health condition and feel ready to return home or continue their journey for tourist purposes.

Why is medical tourism gaining increasing popularity?
Medical tourism is a preferred choice for many due to several crucial reasons. One is the economic benefit, as the costs of treatment abroad are significantly lower than in some other countries. Another factor is fast service without long queues and waits for surgeries and procedures. For patients with rare and specialized conditions, treatment overseas provides specialized care that might not be available at home or which they can't afford to wait for. Modern medical equipment and highly qualified doctors are also vital factors in attracting patients to medical tourism. The hospitals we work with are equipped with state-of-the-art equipment, ensuring high-quality medical procedures. It's also important to note that medical tourism combines treatment with existing tourist opportunities, allowing patients to recover in a pleasant environment and enjoy tourist attractions and entertainments.
With "El-Med", you will find the perfect partner combining your health improvement with a delightful vacation.

Do you need additional information or have specific questions?

Please don't hesitate to contact us using our contact details, which you can find on our website.

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+359 888 470 648
+359 895 555278


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